Now showing items 1-4 of 4

    • An empirical study of TQM and its effect on the organizational sustainability development : a successful model for implementation 

      Elhuni, Redha M.; Ahmad, Mohammad Munir (Proceedings of the 24th International Conference on Flexible Automation & Intelligent Manufacturing, 2014)
      The main purpose of this research is to construct a generic model for successful implementation of Total Quality Management (TQM) in Oil sector, and to find out the effects of this model on the organizational sustainability ...
    • An investigation into the challenges of implementing the EFQM excellence model 

      Adeyemi, Adeolu A.; Garza-Reyes, Jose Arturo; Lim, Ming K.; Kumar, Vikas; Rocha-Lona, Luis (Proceedings of the 24th International Conference on Flexible Automation & Intelligent Manufacturing, 2014)
      In recent times there has been an increasing trend, among organisations, towards the adoption of business excellence models (i.e. EFQM, Malcolm Baldrige, and Deming) as a strategic approach to drive improvements. This ...
    • Resolving waiting time issue in healthcare : a simulation modelling approach 

      Kumar, Vikas; Kumari, A.; Brady, M.; Garza-Reyes, Jose Arturo; Bhattacharya, A.; Rocha-Lona, Luis (Proceedings of the 24th International Conference on Flexible Automation & Intelligent Manufacturing, 2014)
      Healthcare Services across the globe are going through a very challenging phase under the current economic uncertainty. Among many other public services which are under the financial scrutiny healthcare services is the ...
    • Senior leader commitment to continuous process improvement : an exploratory study of a military organization 

      Hamm, Robert E., Jr. (Proceedings of the 24th International Conference on Flexible Automation & Intelligent Manufacturing, 2014)
      Research indicates leadership commitment is an essential ingredient in the successful implementation of continuous process improvement in organizations. The purpose of this qualitative research was to gain a better ...