Physician-Patient Communication: The Relationship Between Engagement, Confirmation and Satisfaction
Date
2004
Authors
LeBlanc, H. Paul, III
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Abstract
This study analyzed physicians' self-reported measures of engagement, confirmation and relational satisfaction in their communication with their patients (N= 218). Results indicated that communication engagement and confirmation significantly influence reported satisfaction (R2 = .20, F (1,216)= 55.24, p < .01; R2 = .14, F (1,216)= 35.87, p < .01, respectively). Additional results are reported. Implications for these results and directions for future study are discussed.
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Department
Communication