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Giving Voice to Diversity: An Interactive Approach to Conflict Management and Decision-Making in Culturally Diverse Work Environments
(Journal of Business and Management;8(3), 2002)
While there is much evidence to show that diversity of viewpoints and perspectives allows for more creative problem solving and decision-making, there is also a great deal of research to indicate that cultural diversity ...
The Political Public Relations Battleground: Tactics and Images in the 2000 U.S. Presidential Campaign
(Business Research Yearbook;Volume 9, 2002)
This study examines the public relations tools that Governor George W. Bush and Vice-president Al Gore used during the 2000 U.S. Presidential Campaign. It also draws some lessons from mistakes that both candidates committed.
The Influence of Physicians' Engagement and Openness on Patients' Reports of Health Communication Satisfaction
(Business Research yearbook;Volume 10, 2003)
This study analyzed patients' perceptions of their physicians' willingness to engage in interaction and be open, and patients' satisfaction in communication about health with their physicians (N=322). Results indicated ...
Physician-Patient Communication: The Relationship Between Engagement, Confirmation and Satisfaction
(Business Research Yearbook;Volume 11, 2004)
This study analyzed physicians' self-reported measures of engagement, confirmation and
relational satisfaction in their communication with their patients (N= 218). Results indicated
that communication engagement and ...
The Influence of Professional Self-Interests on the Management of a Nonprofit Organization: A Case Study
(Business Research Yearbook;Volume 9, 2002)
This case study examines how the structural characteristics of management in a state chapter of a national physician's association influence the decision-making processes and efficacy of the administrative procedures ...
The influence of nurses' engagement and openness on patients' reports of health communication satisfaction
(Business Research Yearbook;Volume 11, 2004)
This study analyzed patients’ perceptions of their nurses’ willingness to engage in
interaction and patients’ satisfaction in communication about health with their nurses (N = 270).
Results indicated that a strong and ...
Spanish-Speaking Physicians: Satisfaction in the Transactional Relationship with Patients
(Business Research Yearbook;Volume 15, 2008)
This study examined self-reports of engagement, confirmation, and satisfaction by
Spanish-speaking physicians within the context of the relationship with Spanish-speaking
patients. Previous research suggests the interaction ...
Attitudes Regarding the Components of Ethical Communication
(Business Research Yearbook;Volume 14, 2007)
This study investigated the relationship between components of ethical communication. Based on survey data (N = 319), Principal Components Analysis revealed four positively loaded factors (honesty, integrity, modesty and ...
Teaching approaches and self-efficacy outcomes in an undergraduate research methods course
(Business Research Yearbook;Volume 13, 2006)
This study investigated the outcomes of teaching objectives and techniques in an undergraduate research methods course. In particular, the study examined student perceptions of their relative comfort level with performing ...
Relating college course grades to attendance
(Business Research Yearbook;Volume 12, Issue 1, 2005)
This study compared the attendance records of students against their test score averages for students at four institutions across multiple sections of several difference courses over a fourteen year period (N = 1617). ...