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    • An investigation into the challenges of implementing the EFQM excellence model 

      Adeyemi, Adeolu A.; Garza-Reyes, Jose Arturo; Lim, Ming K.; Kumar, Vikas; Rocha-Lona, Luis (Proceedings of the 24th International Conference on Flexible Automation & Intelligent Manufacturing, 2014)
      In recent times there has been an increasing trend, among organisations, towards the adoption of business excellence models (i.e. EFQM, Malcolm Baldrige, and Deming) as a strategic approach to drive improvements. This ...